Speak to us:
01603 218000
Speak to us:
01603 218000
Legal Information

Privacy and Cookie Statement

At Alan Boswell Group, we take the issue of privacy very seriously. We would like to assure visitors to our site of the security, privacy, and confidentiality that they would expect from a leading financial services institution. The following privacy notices explain how, why, and when we use your data.

Privacy notice applicable to business transacted through Alan Boswell Insurance Brokers Ltd:

General Insurance - Privacy Notice

Privacy notice applicable to business transacted through Alan Boswell & Company Ltd, Alan Boswell Employee Benefits Ltd:

Financial Services - Privacy Notice

Cookies and email security

This website uses cookies to help you in your interactions with the site.

Cookies are small files placed on your computer’s hard drive or in your browser memory when you visit our website. It helps us speed things up for you when you come back. It tells us what parts of the site you visit, what you like, and what’s most relevant to you. What cookies don’t do is store any personal or confidential information about you.

To ensure you get the best from our website, we advise users to keep cookies active on their machine while visiting our website.

You may not be able to access certain existing client features or apply for new products if you browse with cookies disabled.

In this section, you will find information on what cookies may be set when you visit the Alan Boswell Group website and how to reject or delete those cookies.

How to control and delete cookies

Alan Boswell Group will not use cookies to collect personally identifiable information about you. However, if you wish to restrict or block the cookies set by Alan Boswell Group or any other website, you can do this through your browser settings. The 'help' function within your browser should tell you how.

Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of browsers. You will also find details on how to delete cookies from your computer as well as more general information about cookies. For information on how to do this on your mobile phone browser, you will need to refer to your handset manual.

Please be aware that restricting cookies may impact on the functionality of the Alan Boswell Group website.

List of the main Alan Boswell Group website cookies and cookies set by third party sites

This is a list of the main cookies set by the Alan Boswell Group website, and what each is used for.

Alan Boswell Group uses a number of suppliers who also set cookies on the Alan Boswell Group website on its behalf in order to deliver the services that they are providing. If you would like more information about the cookies used by these suppliers, as well as information on how to opt-out, please see their individual privacy policies listed below.

Cookie name

Description

alan_boswell_session

This is a session cookie and provides a unique ID to track your session from page to page. This is important to enable us to remember your details as you view different pages. This cookie is an essential part of the Alan Boswell Group website and if blocked or removed quotation / enquiry features will be unavailable

XSRF-TOKEN

This security cookie ensures you are protected from cross-site request forgery (CSRF) attacks when submitting forms on alanboswell.com

abt_first, abt_last, abt_session, agent_code

These cookies are used to store anonymous tracking information about your visit to alanboswell.com. The information stored: • The referring website which brought you to alanboswell.com • Pay-Per-Click (PPC) information holding which advert brought you to our site • The affiliate that may have brought you to us

utm_source, phone_number

These cookies are used to store information about the referring website which brought you to alanboswell.com and show you targeted contact information for our products across the website."

Facebook

We use cookies if you have a Facebook account, use the Facebook Services, and visit our website and apps, or visit other websites and apps that use the Facebook Services (including the Like button or our advertising tools). This policy explains how we use cookies and the choices you have. Cookies help us provide, and improve, our marketing communications – such as by personalising content, tailoring and measuring ads, and providing a better experience. While the Facebook cookies we use may change from time to time as Facebook improves and updates, they generally fall into the below categories of use: We use cookies to help us show ads for our businesses and people who may be interested in the products or services. We use cookies to allow us to provide insights about the people who use the Facebook Services, as well as, the people who interact with the our ads and websites.

Google Analytics

Alan Boswell Group uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics sets a cookie in order to evaluate your use of alanboswell.com and compile reports for us on activity on this site. Google stores the information collected by the cookie on servers in the United States. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. By using alanboswell.com, you consent to the processing of data about you by Google in the manner and for the purposes set out above. How to reject or delete this cookie http://www.google.com/intl/en/privacypolicy.html

_atuvc

Source: AddThis social sharing Type: Functionality Info: https://cookiepedia.co.uk/cookies/__atuvc

_utma

Source: Google Analytics Type: Performance Info: https://cookiepedia.co.uk/cookies/__utma

_utmz

Source: Google Analytics Type: Performance Info: https://cookiepedia.co.uk/cookies/__utmz

alan_boswell_cookies_consent

Source: Custom Type: Functionality Info: Remembers when a user accepts the cookie policy notification

quoteId renewalId aromatherapistsPurchaseQuoteId complementaryPurchaseQuoteId reflexologistsPurchaseQuoteId reflexologistsRenewalID

These cookies are used to track users as they progress through the website quote engines.

_dc_gtm_UA-81429624-2

Source: Google Tag Manager Type: Performance

bing.com & .clarity.ms MUID, CLID,SM, c.gif, _clck _cltk, _clsk.

Sets a unique user id for tracking how the user uses the site. Persistent cookie that is saved for 3 years, Identifies the first-time Clarity saw this user on any site using Clarity, Session cookie used to collect anonymous information on how visitors use a site to help improve their experience and for better target ads. Used by Microsoft Clarity to store and track user interaction, Persists the Clarity User ID and preferences, unique to that site is attributed to the same user ID, Connects multiple page views by a user into a single Clarity session recording

Active Campaign ac_enable_tracking

This cookie is associated with Active Campaign and is set to confirm that tracking has been enabled for the website. Tracking is used to create reports of our web traffic and improve the user experience of the website.

.linkedin.com bcookie

These cookies are associated with a B2B marketing platform, formerly known as Bizo, which is now owned by LinkedIn, the business networking platform. This sub-domain is connected with LinkedIn's marketing services that enable website owners to gain insight into types of users on their site based on LinkedIn profile data, to improve targeting. Used to optimize the range of advertising on Linkedin

Meta Platforms, Inc lastExternalReferrer & lastExternalReferrerTime

Detects how the user reached the website by registering their last URL-address.

What does this site specifically use cookies for?

Session cookies

Most of the cookies we use are session cookies, lasting only for the duration of your visit and are deleted when you close your browser. No personally-identifiable data is collected. These simply enable us to identify that the same person is moving from page to page.

We store and collect the following information via session cookies:

A unique ID to track your session from page to page, which is vitally important to enable us to keep you signed in whilst you service your accounts online and to keep your session open whilst you apply for new products.

An internal tracking cookie to allow the recording of source websites (referrers), specific campaign information and pay-per-click (PPC) campaign identifiers.

Persistent cookies

We also use certain cookies that are persistent, meaning that they last beyond your session enabling an enhanced user-experience when you return to the site.

This site uses Google Analytics (www.google.com/analytics) to allow us to track how popular our site is and to record visitor trends over time. Analytics uses a cookie to help track which pages are accessed. The cookie contains no personally-identifiable information, but it does use your computer’s IP address to determine where in the world you are accessing the site from, and to track your page visits within the site.

Additional information

From time to time, we may embed external content from third party websites (e.g. Facebook, YouTube) within our website. These websites may utilise cookies and the Privacy Policy that will apply to such third-party content will be published on the website of that third-party content provider.

You can stop third party cookies (such as those we use for Google Analytics) being stored on your computer by blocking third party cookies from within your browser. Blocking these cookies will not impact your browsing experience.

You can also block all cookies through your browser – however, you may find that many areas of our site will no longer work so we would recommend against this.

For further information about managing and disabling cookies, you can refer to your browser’s help section or user guide. Alternatively, the Interactive Advertising Bureau has produced a guide (see www.allaboutcookies.org) which explains to users how cookies work and can be managed.

Email security

Emails and any attachments are confidential and may contain legally privileged information. If you are not the intended recipient of an email message from us, please telephone or email us immediately, delete the message from your system and do not read, copy, distribute, disclose or otherwise use the email message and any attachments.

Communication by email is not secure as messages can be intercepted and read by someone else. Therefore, we strongly advise you not to email any information to us which, if disclosed to unrelated third parties, would be likely to cause you distress.

We will normally respond by email to requests that reach us via email in the first place, however, you must realise that there can be no guarantee of privacy. If you have any concerns then please make it clear that you wish us to respond in a more secure way and provide your postal address or telephone number for the purpose.

Any email including its content may be monitored and used by the firm for reasons of security and for monitoring internal compliance. Email monitoring/blocking software may also be used. Please be aware that you have a responsibility to ensure that any email you write or forward is within the bounds of the law.

Alan Boswell Group cannot guarantee that an email or any attachment is virus free or has not been intercepted and amended and you should perform your own virus checks.

GDPR and marketing

We take your privacy very seriously and will never sell your data to a third-party.

We will also only share your data with those companies where we have a legal or regulatory obligation (e.g. the Police or Financial Conduct Authority). In addition, your data may be shared with companies to enable us to complete the undertaking of our business. These include:

  • if your business was introduced to us or is part of a scheme, we may share information with the introducer or scheme operator

  • with interested parties (e.g. mortgage companies, joint policy holders, leaseholders, named drivers)

  • with other companies within Alan Boswell Group

  • with third-party marketing companies working on our behalf. These include ActiveCampaign for the purposes of sending client communications and Rainbow Connected for the purpose of outbound calls.